Mode Not Supported Samsung TV | Troubleshooting Guide

Mode Not Supported Samsung TV

Whenever attempting to connect the cord TV box to the Samsung TV the TV’s mode is not sustained. You do not know what this problem is and because of this, you cannot understand what is happening on TV. This only appears when trying to connect a cable TV box, so going online is the best way to find a solution.

In this article, we have explained in detail the causes of some Samsung TV problems and how to avoid them. To solve the “Mode not supported on Samsung TV” issue, you need to check that your input device sends input signals at a resolution supported by the Samsung TV. Attempt restarting the TV and input appliance.  

What resolutions does your Samsung TV support and can you update the software on the TV? Down is a companion to help you repair it.

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Face”Mode Not Supported”Issue on Samsung TV

Face"Mode Not Supported"Issue on Samsung TV

The “Mode not supported” issue is observed when the display mode in which the input device is operating is not connected to the Samsung TV that has the resolution turned on. While Samsung TVs support 4K resolution, it does not support all possible resolution types and only an inflexible number of element ratios or resolutions.

Sometimes your device may output at the supported resolution, but the HDMI cable is causing the problem. Whenever the Samsung TV is not updated to the latest software version, you may face the issue.

Casting on Supported Resolutions

The mode the problem refers to is the resolution mode the TV receives from the input, and is supported by Samsung TVs. Downward is the list of solutions supported by Samsung TVs.

  1. 480i and 480p (640×480).
  2. 720p (1280×720).
  3. 1080i and 1080p (1920×1080).
  4. 2160p (3840 x 2160 or 4096 x 2160).

Then go into the input device’s settings and see if it outputs at one of these resolutions before the input works again.

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Restart Samsung TV and Source Device

Restart Samsung TV

Many problems can be fixed by simply restarting the TV or source device as this soft resets everything the TV is displaying to the output resolution.

To restart your TV and source device

  • Turn off the Samsung TV.
  • Then unplug the TV cord from the power board and wait a few seconds.
  • Plug the TV around and turn on the TV.
  • Then the TV turns on, then also turns on all input devices.
  • After turning on both devices, switch the input to the device and check if the mode error issue is resolved or not.

Check for Software Update on Samsung TV

Check for Software Update on Samsung TV

Software updates can be a good solution to most Samsung TV errors, so it’s important to check for TV updates online.

To check for software updates on Samsung TV

  • First of all, you need to go to the setting of the TV.
  • Then select the Support option and select the Software Update icon on the TV screen.
  • Now you have to select the highlight and click on the Update Now option.
  • The TV will search for and install all updates.

Samsung guarantees updates on all TVs for about four years, depending on the model, so if your TV is or is about to be four years old, you’ll need to check for updates every month.

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Use a High-Quality HDMI Cable

One reason for the mode issue in Samsung TVs can be a faulty HDMI cable, so it is a good idea to use a new HDMI cable. To fix the mode issue, HDMI cables need to be of high quality and carry a high bandwidth of data. The Belkin Ultra HDMI 2.1 Cable supports the latest HDMI standards.

Use a Nonnative Source Device

You’ll need to inspect whether the TV shows you the mode error by operating a separate input device. So the Samsung TV has to be connected to another input appliance and can switch the input to the other appliance.

By accomplishing this you will know whether it was your TV or the source appliance that was defective. If the different input device works fine, it may be a configuration problem with your input device or the device may not work with the Samsung TV.

Reset Samsung TV

Reset Samsung TV

If after trying all methods or restarting the process doesn’t work, and you have mode problems on all input devices, it is necessary to factory reset your Samsung TV.

To factory reset the Samsung TV

  • First of all, you have to go to the setting of the TV.
  • Then you have to click on the reset button and enter the PIN which is set to 0000 by default.
  • Then after entering the PIN, select the OK option.
  • You can reset the TV in another way, for which you have to go to the Settings menu and then select the Support option.
  • Now you can select the Factory Reset option under Self-diagnosis.

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Contact Samsung Support

If you have tried all the methods but still the bending problem persists in Samsung TV then it might be a hardware problem in the TV. So you need to contact Samsung customer care at once. They help you to fix all your TV problems.

If there is more problem with the TV then they also send a professional technician to help you. If your TV is under guarantee then you do not need to pay anything extra.

Most Commonly Asked Questions

Most Commonly Asked Question

Why Is My TV Saying Mode Not Supported?

A wrongly connected HDMI cable will always prevent you from using the DVD player. Whenever you connect your DVD player or gaming console to your TV with a damaged HDMI cable. Then you will get a mode not supported or signal error message.

Why Is My Samsung TV Show Mode Not Supported?

To fix the “Mode not supported on Samsung TV” issue, you must first make sure that your input device supports your Samsung TV. Accordingly, sending the input signal at a resolution of You can also try restarting the TV and input device.

Why Is My Samsung TV HDMI, Not Working Mode Not Supported?

First, you disconnect the HDMI cable from the TV and the external device. Now you can fit this cable properly with the external device. Now you also fit it properly with your TV. If it still doesn’t do it. So try the cable in another port. Don’t forget to select a new source.

Why Does My HDMI Say Mode Not Supported?

Not supporting HDMI simply means that your display device tv or monitor is not receiving any input from your selected source. This simply means that there is a miscommunication between your devices, resulting in no sound or display of pictures.

Why Is a Mode Not Supported?

According to Samsung’s support page “Mode not supported” is due to the resolution. which the TV cannot accept. For example, a PC connected to a TV that is outputting a higher resolution than the TV supports or the video card driver needs to be updated.

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In this article, we have explained in detail the causes of some Samsung TV problems and how to avoid them. To solve the “Mode not supported on Samsung TV” issue, you need to check that your input device sends input signals at a resolution supported by the Samsung TV. Try restarting the TV and input device.

James Roche

James Roche is a writer, editor, and fact checker who has worked in the publishing industry for over 12 years. He has worked on both the editorial and production side of the business and has experience with both traditional and digital publishing.

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