LG TV Has Sound But No Picture

The same problem eventually arises with many LG Smart TVs: they have sound but no picture. Many owners of LG televisions have reported experiencing this problem; some even say it has persisted for months. Thankfully, 80% of LG TVs with sound but no picture should be fixed with a simple fix.

Quick Navigation

Set An LG TV With Sound But No Picture
Contact LG Support
LG TV Warranty
Frequently Asked Questions
Conclusion

Set An LG TV With Sound But No Picture

You must soft reset your LG TV if it is sounding but not seeing. After unplugging the TV, give it a minute. Make sure to press and hold the power button on the TV for a few seconds while it is unplugged. Plug the LG TV back in after the minute is up, and the image ought to appear.

Restart LG TV

The best way to restore the picture on your LG Smart TV is to unplug the power cord from the wall outlet or power source, even though this may seem obvious. However, you must wait a full minute after unplugging the television for it to function, so exercise patience.

You should press and hold the television’s power button (not the remote control) for a few seconds while it is unplugged. This enables the TV to soft reset itself and helps drain any remaining power from the capacitors inside.

When the one minute has passed, plug the TV back in, and the image ought to appear on the screen once more. Please try the other solutions we will cover if you are still having problems.

Suggested Read: How to Download Spectrum App on LG TV

Inspect HDMI Connections

Verifying the HDMI connections on your LG TV is an additional method of resolving picture issues. Verify that all of the HDMI cables on the streaming device and the TV are tight. With the introduction of new streaming devices, this problem is growing more widespread, and there are various potential problems.

There are several causes of problems with HDMI connections: Broken HDMI ports, loose HDMI wire, and faulty HDMI cables. Check that you are using the correct input source after your connection has been established, and the picture should display flawlessly.

Check The Backlight

If your television is still only producing audio and not visuals, there might be a problem with one of the LED power strips or backlights. Turn on your television and follow these instructions to see if that’s the case. You should take out a flashlight and aim it directly at the TV screen.

If you notice a dark image, it indicates that although your screen is on, the backlight is broken, giving the impression that the screen is black. Strangely enough, my very first laptop experienced this. It would only be visible with a flashlight if it didn’t give out on the backlight!

If you experience this backlight issue you should contact LG TV support for immediate assistance.

Suggested Read: Top 10 Solutions To Fix LG TV Won’t Turn On Issue

LG TV Screen Problems

You might be experiencing problems with your LG TV screen if your backlight is functioning properly. You might be experiencing a variety of problems, and since they can be challenging to identify and resolve, it’s best to get in touch with LG TV support if you need any additional help.

They will be more adept at diagnosing the problem than a non-professionals, regardless of whether the screen is flickering or displaying static.

Factory Reset the LG TV

Factory resetting an LG TV removes all bugs or errors present in the TV. This is a hard reset. After this process, all the unwanted data from the TV is erased. Therefore it is necessary to take all your backups.

To perform a factory reset on the TV

First of all, you have to press the setting button on the remote.
After this go to all settings.
Now select the General option.
After this click on the Reset to Initial Settings option.

The TV will then turn off and on and display the setup screen as if you had just purchased the TV. When done properly, your TV will return to the default settings that were installed when you first bought it. This implies that you will need to reset your device’s settings and reinstall any installed apps.

Suggested Read: How to Find Power Button on LG TV

Contact LG Support

It might be time to get in touch with LG TV Support if you’ve tested all of the above. There are several ways to get in touch with them, and they are accessible from 8 AM to 9 PM EST, seven days a week.

Call: 850-999-4934 or 800-243-0000, or LG Online Chat for live chat. Another option is to email customer support or contact them through social media like Facebook or Twitter.

LG TV Warranty

If you have tried every solution listed above and are still having problems, you should see if you still have a warranty.

You’ll need to provide some details when you click the link so they can ascertain whether or not your warranty covers it. They even provide in-home services for certain issues, so it’s worth a try.

Suggested Read: Top 6 Solutions To Fix Vizio TV Sound but No Picture

Frequently Asked Questions

How Do I Reset My LG TV Without a Picture?

When your tv doesn’t show any picture then unplug the tv main plug and wait for at least 1 to 2 minutes to reset it. Now plug it back in after 2 minutes. This can help reset the TV and fix any software glitches.

What to Do When Your LG TV Turns on but the Screen Is Black?

When your LG TV goes black it can only be fixed by soft reset. To perform a soft reset you need to unplug and wait for at least 1 to 2 minutes. Now plug it back in after 2 minutes. Now I hope that you have got relief from the problem.

Why Is My TV Screen Black but the Sound Works?

Loose or damaged HDMI cable. This is the most common cause of black screens with sound. Make sure the HDMI cable is properly plugged into both the TV and the source device. Faulty power supply.

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Conclusion

These are the easiest ways to fix LG TV problems with sound but no picture. As we mentioned above in this article, you can restart your TV, check the HDMI connection, and check the backlight issue. If all else fails you can also contact LG for service.